Как подать заявление на получение страхового возмещения в Europ Assistance

An accident is a lot of stress, no matter where it happens, but if you are out of the house at that time, the situation is doubly aggravated.

Getting emergency help while traveling in the Schengen countries

1. For urgent help, call 112. If you have an accident or need urgent medical attention, dial 112 right away. This is the emergency number in Europe and can be dialed free of charge from any phone.

2. Call Europ Assistance for help and advice about health care. If you have purchased our Schengen travel insurance policy, we will be happy to assist you at any time. We have more than 50 years of experience and our network of medical centers includes more than 750,000 partners. It doesn't matter which Schengen country you are in, we can advise you on how and where to go to solve your problem.
3. We will pay the medical expenses for you. If, after an accident happened abroad, you contact one of our 750,000 partners (doctors, medical centers and specialists), we will pay all the costs of medical care directly, and you will not have to pay for anything. If you see another healthcare provider, we will reimburse you after we send you your claim .

How to purchase travel insurance for travel to Schengen countries

Explore our Frequently Asked Questions section to find out how to buy travel insurance from Europ Assistance for travel to Schengen countries. If you still have questions, please email us at schengen@schengen-europ-assistance.com

How to use an insurance policy to obtain a tourist visa

When purchasing travel insurance for travel to Schengen countries from Europ Assistance, you will receive your policy immediately by email. You can also log into your account section on our website at any time and download your contract and insurance policy in any of the available languages ​​(English, French, Spanish, German, Russian, Chinese). Our insurance policy is accepted at embassies, consulates and visa centers around the world. If for any reason your visa application is denied, please write to us at schengen@schengen-europ-assistance.com , attaching proof of visa refusal, and we will refund the amount paid for the policy.  

Europ Assistance provides services in four languages: English, French, Spanish and German. We strive to provide our clients with prompt assistance in emergencies and strive to answer questions within one business day. As soon as you register for travel insurance to travel to the Schengen countries, you will be provided with a direct telephone number, which you can call at any time in the event of an accident abroad, as well as if you have questions related to the scope of insurance coverage.